FAQ

You Asked. We Answered.

Everything you need to know about Hampton Beauty extensions, ordering, shipping, and care.


Yes! All Hampton Beauty extensions are made from 100% raw human hair and professionally custom-colored in our signature multidimensional shades.

The number of bundles you need depends on your desired length and fullness. If you're unsure, contact us and we'll be happy to recommend the perfect amount for your installation.

Yes! Since our extensions are made from 100% raw human hair, they can be curled, straightened, and heat styled just like your natural hair. We recommend using a quality heat protectant to help maximize longevity.

Our extensions arrive professionally custom-colored and ready to wear. Because each bundle has already been custom-colored, we do not recommend additional bleaching or coloring, as it may affect the quality and lifespan of the hair.

The longevity of your extensions depends on proper care, maintenance, and how often they're worn. Following our Hair Care Guide will help maximize the life of your investment.

All human hair sheds to some degree, but our extensions are quality inspected to minimize shedding and tangling. Proper installation, brushing, and maintenance will help keep your extensions looking their best.

If you need help selecting your shade, send us a clear photo of your hair in natural lighting and we'll recommend the Hampton Beauty shade that's the closest match.

Proper care plays an important role in maintaining your color. We recommend using color-safe hair care products and following our Hair Care Guide to keep your extensions looking beautiful.

Every Hampton Beauty bundle is professionally custom-colored before shipping. Orders typically process within 2-3 business days, and you'll receive a tracking email as soon as your order ships.

At this time, we only ship within the United States. We plan to expand internationally in the future, so be sure to subscribe to our newsletter for updates.

Yes! Eligible customers can choose Shop Pay Installments during checkout. Approval and available payment options are determined by Shop Pay.

If you need assistance with a return, please contact our Customer Care team with your order number. Return requests are reviewed in accordance with our Return Policy.


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